Shipping + Returns
SHIPPING
We ship worldwide from Adelaide, South Australia using Australia Post.
Our shipping days are Mondays and Thursday.
AUSTRALIA
- Standard: shipping $10.60 Delivery time estimate 2-3 days.
- Free shipping : Orders over $60
- Express: shipping $14.10 Delivery time estimate 1-2 business days.
- You will be sent a tracking number upon the dispatch of your order and can track it yourself using the AusPost website.
- Please note: AusPost does not operate on public holidays
INTERNATIONAL
- International Shipping to United State
- Standard Shipping: $21.00. Delivery time estimate: 5-10 business days
- Express shipping: $36.00 Delivery time estimated: 3-6 business day
- International Shipping to New Zealand
- Standard Shipping: $15.35 Delivery time estimated 4- 7 days
- Express Shipping: $30.35 Delivery time estimated 2-5 days
RETURNS
All Chaya Accessories are made with the highest attention to detail however we understand that sometimes we don’t always get it right.
- We do not issue refunds on earrings for hygienic reasons, unless there is manufacturing defect.
- If there is a fault with any of our items, please contact us at chayasaccessories@gmail.com, with a photo of the faulty item. We will organise a replacement to be sent your way